Real Time Analytics
Inclusion of virtually all statistics and analytics you need in a Real Time Dashboard.
Mobile Apps
Stay connected all the time via Audio, Video, Chat, Voicemail, Fax with mobile apps in Android & iOS.
Call Center Features
Includes premium features like Queue, Listen, Whisper, Barge-In along with a whiteboard module.
Multi-Tenant
EziPBX is a perfect match for ITSP’s who want to offer hosted PBX services. It includes Multi-Tenancy and branding.
WebRTC
Just add the extension to your Chrome browser and enjoy Audio, Video, Chat, Voicemail, view Fax and much more.
API
Set of APIs to integrate into existing CRM's and for ease of use, monitoring, analytics and customer management.
Platform Features
- Dashboard
- Role Management
- User Management
- Vendor Management
- DID Management
- Gateway/Trunk Management
- Tenant wise Phone Book
- Tenant wise Speed Dialing Configuration
- Tenant wise Blacklist & Whitelist
- Tenant wise Recording Feature
- Tenant wise Music on Hold (MOH) Configuration
- Easy to Configure Routing Rules
- Time Conditions based Inbound Call Routing
- Video Calling Support (H264, VP8)
- Advanced ACD with Recording Option
- Playback Extensions
- Audio Conference
- Multi Level Interactive Voice Response (IVR)
- Fax
- Ring Groups
- Paging
- Direct Inward System Access (DISA)
- Voicemail
- CDR
- Powerful Reporting
- Holiday/Week Off Mode
- User wise Time Zone
- Multi User Login
- Missed Call Notification
Call Features
- Phonebook
- Blacklist
- Whitelist
- Recording
- Speed-dial
- Voicemail
- Caller-ID
- Caller-ID Blocking
- Do Not Disturb (DND)
- Intercom Dialing
- Call Forwarding
- Click to Call
- Call Screening
- Blind and Attended Transfer
- Call Park & Pickup
- Group Pickup
- Extension Pickup
- Call Return
- Redial
- Barge-in
- Whisper
- Spy
- Fax to Email & Email to Fax
- Selective Acceptance
- Selective Rejection
- Anonymous Rejection
- Find Me / Follow Me
Open Network
EziPBX is an open network business model, competing service providers (SP) can use their own SIP infrastructure on the platform in an free market environment. The end users can choose their cloud telephony services from their favourite SP.
